Website Support and Management

Plugin headaches, fiddly updates? Forget about them; we’ll keep your website running so you can focus on your business. 

Tailored support and management

At MMD, we understand that supporting a website is just as important as creating one. While the launch of a new website is an exciting milestone, its effectiveness depends on consistent monitoring, management, and improvement. 

That is why we offer tailored website support and management services to suit your unique business needs. Whether you need occasional adjustments or regular updates and rigorous monitoring, our team is here to help.

Our services and benefits

We offer tailored support packages to suit your business needs, anything from a couple of hours to several days a month, depending on what your needs are.  Our packages offer flexibility to increase or decrease your allowance and carry over hours to the next month. We don’t insist on long tie in periods either.  

  • Code tweaks and compatibility fixes
    Implementing updates based on UX reviews and resolve compatibility issues with plugin updates. 
  • Content creation and updates
    From simple text edits to entirely new content or graphic assets, we can manage your website content, so you don’t have to. 
  • Regular WordPress updates
    We keep your site secure and up-to-date with the latest WordPress core and plugin updates, pre-testing and implementing changes fortnightly—or sooner for critical updates. 
  • Training and guidance
    We want to empower you and your team to manage your website effectively through expert advice via email, phone, Zoom, or short video tutorials. 
  • Fast and reliable support
    Quick responses to address any issues your website may face, ensuring minimal downtime. 

 

The impact of reliable website management

Better user experience

Faster load times, less errors, and improved accessibility

Increased conversions

Reduced downtime, fewer brand damaging bugs and errors leading to increased conversions

Cost savings

Our support agreements mean a big reduction in administrative costs, investigation time and the communication needed

Quick turn around

Automation and simplified processes free up time and make managing your website quicker and easier

Room for growth

Our flexible approach make it simple to expand into new markets or add new features as your business grows

Stronger security and compliance

Frequent updates keep your site safe from threats, ensure you meet regulations, and build trust with your audience

FAQs

Browse our FAQs below. If we haven’t answered your question, get in touch!

What is website support and management, and why do I need it?

Website support and management ensures that your website runs smoothly, stays secure, and remains up-to-date. With consistent monitoring, updates, and troubleshooting, we help improve performance, prevent issues, and enhance user experience, allowing you to focus on growing your business. 

What’s included in your regular WordPress updates?

We keep your website secure by regularly updating WordPress and plugins along with resolving critical updates. This ensures your site runs smoothly and remains secure from vulnerabilities. 

How do I get support if something goes wrong with my website?

We offer fast and reliable support, with quick responses to any issues that may arise. Our team ensures minimal downtime, addressing any problems swiftly to keep your website up and running. 

How do I know which support package is right for me?

We tailor our support packages based on your specific business needs. During an initial consultation, we’ll assess your requirements and recommend the best option, whether it’s occasional support or regular, extensive management. 

What are the benefits of choosing MMD for website support?

By working with MMD, you get access to a multi-disciplinary team of experienced professionals skilled in web design, technical support, and digital marketing. We become part of your team, adding value and helping you achieve your online goals. 

How does website management affect my business?

Reliable website management leads to a better user experience, faster load times, increased conversions, and improved security. It reduces downtime, administrative costs, and allows your business to grow with ease as your needs change. 

Why choose MMD?

Experienced professionals

Creative, technical and marketing skills mixed with decades of experience and delivered with scientific rigour.

Multi-disciplinary team

We’re specialists so you don’t have to be. From WordPress wizards to super strategists, we cohesively work together to breathe life into your business online.

Part of your business

Adding real value to your business means getting to know your needs and goals like the back of our hand.

Global credentials

Since 2007, we’ve worked with hundreds of businesses across different sectors and parts of the world.

Contact Us

Get in touch